This Privacy Policy applies to the personal data collected and processed through the websites www.efiasistencia.com, www.efisuite.com and www.efitow.com (hereinafter, "OUR WEBSITES"), owned by LAMBDA AUTOMOTIVE SL.

Your privacy is of the utmost importance to us. The purpose of this Privacy Policy is to inform you clearly and transparently about what personal data we collect, how we process it, for what purposes and under what legal bases, as well as the rights you have to protect it.

This data processing is carried out in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), and Law 34/2002 of 11 July on information society services and electronic commerce (LSSI-CE).

First. - Identification of the data controller

In accordance with Article 11 of the LOPDGDD, we inform you that the company LAMBDA AUTOMOTIVE S.L. (hereinafter LAMBDA) is the entity responsible for processing the data provided by the users of the websites and Data Subjects (these being: potential clients of the SOFTWARE, information requesters, etc.) through OUR WEBSITES.

  • Company name: Lambda Automotive S.L.
  • Tax ID (CIF): B92995901
  • Registered office: Avda. Doña Ana, Nave 7 (T6 B178) P.I. IV Fase 29130 Alhaurín de la Torre – Málaga (Spain)
  • Contact telephone: 952 41 29 53
  • E-mail: info@lambdamotive.com
  • Data Protection Officer contact: dpo@lambdamotive.com

LAMBDA informs you that, from OUR WEBSITES, you can access the EFI SUITE software (hereinafter, the Software), in which case LAMBDA acts as the data processor of the personal data provided and supplied by the client/user of said software, and we refer you to its privacy policy detailed in the software contracting conditions.

Second. - Definition of personal data

"Personal Data" means any information concerning an identified or identifiable natural person. Among others, this includes the name, surnames, postal and electronic address, as well as the telephone number.

Third. - Origin and categories of data processed

The personal data processed by LAMBDA comes directly from the data subject, provided through the forms or channels enabled for the correct provision of our services. We only process the data necessary to guarantee proper attention and management of the service, which are classified into the following categories:

  • Identification data: name, surnames
  • Contact data: email address and telephone
  • Connection and Browsing data: IP address, device type, operating system, geolocation data (if you authorise it) and information collected through cookies (see our Cookies Policy).

In the case of web users who do not submit information requests, only connection and browsing data will be processed.

No specially protected data (sensitive data) is processed under Article 9 of the GDPR (health data, ethnic origin, political opinions, religious beliefs, biometric data, etc.). The personal data requested is mandatory, so that refusal to provide it may mean it is impossible to contact those Data Subjects who request information.

Any personal data you provide us when visiting our web portals will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes.

The personal data may be subject to some of the following processing activities:

  • Processing of data of potential clients or Users who contact LAMBDA to contract the EFISUITE Software service or request information about it.

If the user provides third-party data, they declare that they have the consent of those third parties and undertake to convey the information contained in this clause, releasing LAMBDA from any liability in this regard. However, LAMBDA may carry out verifications to confirm this, adopting the corresponding due diligence measures in accordance with data protection regulations.

Fourth. - Purpose of the processing

LAMBDA may collect and process the personal data of users provided on OUR WEBSITES for:

  • The registration, contracting and provision of the services offered by LAMBDA through the Websites, as well as the management of information requests made by users through the channels enabled for this purpose on the WEBSITES.
  • Browsing through the WEBSITES, in accordance with the Cookies Policy that you can consult at the following link: Cookies Policy

Fifth. - Lawfulness of the processing

LAMBDA is legitimised to process personal data for the following purpose:

  • The free, specific, informed and unequivocal consent of the User, given through a statement or affirmative action, to offer our services and provide information about them when legally required. Withdrawal of this consent will under no circumstances condition the execution of other processing whose legal basis is different, nor will it affect the lawfulness of the processing carried out prior to such withdrawal.

If the User does not provide their data to LAMBDA, or provides it incorrectly or incompletely, it will not be possible to inform them about everything related to the software and its contracting.

For any doubt or clarification, you can contact us through the e-mail: info@lambdamotive.com, dpo@lambdamotive.com

Sixth. - Automated Decisions

Regarding the use of automated decisions, profiling and applied logic, the company will NOT make automated decisions, profiles or logic applied to your data.

Seventh. - Recipients and international data transfers

The personal data provided by data subjects in the contact form of OUR WEBSITES may be communicated to the entities necessary for the correct provision of the service. This communication is based on the same legal basis as the main processing and includes both companies of the business group to which LAMBDA belongs, and the following external providers of computer hosting and communication sending platforms:

  • Google Workspace.
  • Clientify.
  • Newsletter and advertising platform Mailchimp.

All these entities act as data processors, having signed the corresponding contracts and confidentiality agreements and on the basis of a contract in which they undertake to comply with the requirements of current regulations on personal data protection. We guarantee that they will only process your data under our documented instructions and may not use it for their own purposes or for purposes other than the provision of the entrusted service.

Except for the providers previously mentioned, the data will not be communicated to other third parties, except for those transfers that must be made because current legislation requires it.

INTERNATIONAL DATA TRANSFERS

Some of our service providers are located in countries outside the European Economic Area ("EEA"). The location of these companies outside the EEA implies the existence of an international transfer of personal data, which could entail a lower level of protection than that established in European regulations. However, at LAMBDA we have implemented measures so that such transfers do not entail a lower level of protection of your personal data. The existence of such international transfers occurs under the terms indicated in this privacy policy and in the general contracting conditions of EFISUITE.

Below, we indicate the international transfers we carry out from LAMBDA:

LAMBDA contracts its virtual infrastructure for storing its database under a “cloud computing” model through Google Drive, with the information stored in the USA, under the Data Privacy Framework agreement.

LAMBDA uses the CLIENTIFY platform to send transactional communications related to the services provided. This entity offers adequate data protection guarantees as it is an entity whose providers are adhered to the Data Privacy Framework agreement, which guarantees the application of adequate security measures. You can find more information at: https://clientify.com/en/trust-center .

LAMBDA AUTOMOTIVE SL uses the Mailchimp platform to send the entity's commercial communications if users have previously consented to receive them. This entity offers adequate data protection guarantees as it is adhered to the Data Privacy Framework, in addition to having the signed Standard Contractual Clauses (SCC) approved by the European Commission. You can find more information at: https://mailchimp.com/legal/controller-processor-scc-2021/?locale=es:unavailable ; https://mailchimp.com/es/help/mailchimp-european-data-transfers/

Given that the EFISUITE software can be accessed through OUR WEBSITES, LAMBDA informs you that it uses the following data hosting providers for those clients who use the software, together with their corresponding Privacy Policies:

In this case, the user must refer to the privacy policy of the EFISUITE software where this transfer of data and its compliance with the GDPR are detailed.

Eighth. - Accuracy and veracity of the data collected

The user is solely responsible for the veracity and correctness of the data they make available to the organisation, releasing LAMBDA from any liability in this regard.

Data subjects guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The data subject agrees to provide complete and correct information.

LAMBDA is not responsible for the veracity of information that is not of its own elaboration and for which another source is indicated, and therefore assumes no liability whatsoever for any hypothetical damages that could arise from the use of such information.

LAMBDA is released from liability for any damage or harm that the data subject may suffer as a consequence of errors, defects or omissions in the information from sources external to the organisation.

Ninth. - Retention periods

In compliance with the principle of limitation of the retention period, LAMBDA guarantees that your personal data will be processed only for the time strictly necessary to fulfil the purposes for which it was collected in each case.

Once the purpose of the processing has ended, LAMBDA will block the data, which means that it will be identified and reserved, with technical and organisational measures that prevent its ordinary processing. The blocked data will remain exclusively at the disposal of Judges and Courts, the Public Prosecutor's Office or the competent Public Administrations for dealing with possible liabilities arising from the processing, during their limitation period. Once this period has elapsed, the information will be permanently deleted or irreversibly anonymised.

Tenth. - Security

LAMBDA has a special concern for guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use.

LAMBDA will process the User's data at all times in a completely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organisational measures to guarantee the security of your data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of the technology, the nature of the data stored and the risks to which it is exposed.

LAMBDA is not responsible for hypothetical damages or harm that could derive from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operational functioning of this electronic system, caused by reasons beyond the organisation's control; from delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Centre, in the Internet system or in other electronic systems, as well as from damage that may be caused by third parties through illegitimate intrusions beyond LAMBDA's control.

With all this, the control system implemented by LAMBDA allows compliance with the principles of processing of the data subject's data, including the principle of limitation of the purpose of the processing, the principle of limitation of the retention period, the principle of data minimisation, as well as the principle of integrity and confidentiality.

Eleventh. - Exercise of rights

Where applicable, all users may exercise any of the rights granted by data protection regulations:

  • Right to request access to your personal data held by the organisation.
  • Right to request its rectification or erasure when the personal data owned by you and subject to processing by the organisation is inaccurate or untrue or is no longer necessary for the purposes of the processing, or there is no longer a legal basis for processing it.
  • Right to request the restriction of its processing, in which case it will only be kept for the exercise or defence of claims.
  • Right to object to the processing, in which case our organisation will stop processing the data, unless there are legitimate reasons that prevent it.
  • Right to data portability when the processing is carried out by automated means and provided that it is linked to LAMBDA on the basis of a signed contract or you have given consent to the processing carried out.
  • Right to receive your personal data in a structured, commonly used and machine-readable format, or to have it transmitted directly to another controller, where technically possible.
  • Right not to be subject to individualised decisions. The data subject may request that no decisions based solely on automated processing, including profiling, be taken that produce legal effects or significantly affect the data subject.

If consent is given for a specific purpose, the user has the right to withdraw the consent given at any time, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.

To exercise your rights, we make the following means available to you:

  1. By means of a written and signed request addressed to LAMBDA AUTOMOTIVE at the address Avda. Doña Ana, Nave 7 (T6 B178) P.I. IV Fase, 29130, Alhaurín de la Torre · Málaga (Spain).
  2. By sending a scanned and signed request document to the email address dpo@lambdamotive.com indicating in the subject line EXERCISE OF PERSONAL DATA PROTECTION RIGHTS.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by addressing, for these purposes, the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

Twelfth. - Do you not wish to receive information from us or do you wish to revoke your consent?

Any user may object to the use of their information for advertising purposes, market research or satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, you must send an email to the address dpo@lambdamotive.com . When you receive advertising by email, you may also object from that email, by clicking on the link included in it and following the instructions provided.

Thirteenth. - Links to other websites

OUR WEBSITES may contain links to other web pages. When you click on one of these links and access an external website, the visit will be subject to the privacy policy of that website, with LAMBDA disassociating itself from any type of liability regarding its privacy policy.

Fourteenth. - Cookies

LAMBDA informs you that it has cookies installed on its systems. However, by the mere fact of visiting this web portal or using LAMBDA's services, no personal data that identifies the User is automatically recorded. Cookies are small text files that the browser stores on your computer's hard drive.

When accessing OUR WEBSITES, the server may recognise the cookie and provide information about your last visit, improving or facilitating the browsing experience, for example:

  • The date and time of access to the Websites, allowing us to know the busiest times and make the necessary adjustments to avoid saturation problems at peak times.
  • The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and we improve the design of the contents.
  • The date and time of the last time the user visited the Websites in order to carry out analytical and statistical studies on the use of the websites.
  • Security elements involved in access control to restricted areas.

You can find more information about this in our Cookies Policy.

Fifteenth. - Changes to the Privacy Policy

Our Privacy Policy may undergo updates due to legal changes and requirements, as well as due to improvements and changes included in the way we offer and provide our services. Therefore, we recommend that you visit and access our Privacy Policy periodically in order to have access to and know the latest changes that may have been incorporated. In the event that such changes are related to the consent given by the user, a separate notification will be sent to you to obtain it again.

If during reading you have any doubt or question about our Privacy Policy or wish to exercise any right or action related to your personal data, you can contact us at the following email address dpo@lambdamotive.com

Sixteenth. - Applicable legislation

This Policy shall be governed by and interpreted in accordance with Spanish legislation, as shall the resolution of any controversy or disagreement related to the WEBSITES. The use of the services of these WEBSITES implies express acceptance of Spanish jurisdiction.

Last update 24/09/2026